WARRANTY PROCEDURE: - All warranty claims will start with a call to Vollrath Technical Service support line. (800-628-0832)
A technical support professional will work with the end user to diagnose the issues, and provide the details for the service solution. You must have the product in front of you when calling.
The following information is REQUIRED for processing warranty service requests:
Name of person calling
Phone number of person calling
Street address, city, state & zip
Model & Serial number
Date of Purchase
Proof of Purchase (Receipt)
Name of dealer where unit was purchased
NOTE: Vollrath will not accept products sent without the proper procedure being followed.
TO MAKE A CLAIM FOR ANY REMEDY UNDER THIS WARRANTY, YOU MUST REGISTER YOUR WARRANTY.
REGISTER ONLINE TODAY - Register your warranty online now on our Product Registration page
NO WEB ACCESS - If you do not have access to the web, kindly register by completing the warranty registration form and faxing it to The Vollrath Co. LLC office in the country of purchase.