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Technical and Customer Service Contact

Business Hours
Our Technical and Customer Service Teams are available by phone during the following times:

  Eastern Central Mountain Pacific
Mon-Fri 9am-6pm 8am-5pm 7am-4pm 6am-3pm


The Vollrath Company, LLC
Attn: Technical Service
1236 North 18th Street
Sheboygan, WI 53081


Technical Service Representative contact information

The Vollrath Technical Service team consists of trained experts that provide friendly accurate guidance and information to support our customer’s needs. The Technical Service team is trained on all of our product lines which give them the knowledge to help resolve your problems and answer your questions quickly and reliably. Whether you talk to a team member directly or go on online you will have the same information at your fingertips.

Contact Technical service: techservicereps@vollrathco.com


800-628-0832 – Technical Service
800-354-1970 – Warmer products
800-825-6036 – Induction products


Customer Service Representative contact information

The Vollrath Customer Service team is made up of dedicated and well trained people to help with your customer service needs.

Contact Foodservice Customer Service: vollrathfs@vollrathco.com


800-628-0830 – Customer Service 920-752-5620 – FAX